Privacy Policy

Panhandle Heating & Air — a fictional demonstration HVAC company operated by ServiceFlow LLC. Last updated September 2026.

Information we collect

When you request service through our scheduling form or by phone, we collect your name, phone number, service address, and a description of the issue. We use this information only to schedule, dispatch, and complete your requested service.

SMS communications

If you opt in, we send transactional text messages related to your service appointment: confirmations, technician arrival updates, and schedule changes. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Sharing

We do not sell your personal information. Information is shared only with the service providers that operate our scheduling and messaging infrastructure, solely to deliver the services you requested.

Your choices

You may opt out of text messages at any time by replying STOP. To request deletion of your information, contact us at the address below.

Contact

Panhandle Heating & Air / ServiceFlow LLC, Coeur d'Alene, ID · (208) 840-8862

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