Terms and Conditions

Panhandle Heating & Air — a fictional demonstration HVAC company operated by ServiceFlow LLC. Last updated September 2026.

SMS program description

Panhandle Heating & Air operates a text message program that sends transactional service notifications — appointment confirmations, technician arrival updates, and schedule changes — to customers who request service and opt in through our scheduling form or verbally with a scripted disclosure.

Opt-in and consent

You opt in by checking the consent box on our scheduling form (the box is optional and never pre-checked) or by agreeing verbally after hearing a disclosure covering the business name, message type, frequency, rates, and opt-out instructions. Consent is never required to book service, and it is recorded before any message is sent.

Message frequency and cost

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out and help

Reply STOP to any message to opt out immediately and permanently. Reply HELP for help, or contact us at (208) 840-8862.

Privacy

Your use of this program is governed by our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Contact

Panhandle Heating & Air / ServiceFlow LLC, Coeur d'Alene, ID · (208) 840-8862